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 Post subject: import error
PostPosted: Tue Aug 25, 2009 7:55 am 
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Joined: Tue Aug 25, 2009 7:19 am
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hello,

i have installed the MGLtools 1.5.4 software that includes autodock, vision and PMV but when i try to run any of the programs, i get an error that states:
"
File"C:\Program Files\MGLtools 1.5.4\MGLToolsPckgs\opengltk\OpenGL\GL.py" line 7 in <module>
from opengltk.extent._gllib import*
ImportError: DLL load failed: the specified module could not be found.
hit enter to continue"

and ofcourse after pressing enter the programs closes. i have no idea how to fix this problem; i have tried reinstalling it and i still get the same problem.

Please help me out. i really have no idea how to fix this problem!!


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 Post subject: Re: import error
PostPosted: Fri Aug 28, 2009 1:33 pm 
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Joined: Fri Aug 28, 2009 1:28 pm
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Hi,

I poorly don't have a solution for this problem but we just experienced exactly the same issue.

I would greatly appreciate if someone could tell us how to get rid of that?!??

Best,
Seb


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 Post subject: Re: import error
PostPosted: Fri Aug 28, 2009 5:06 pm 
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Joined: Fri Oct 17, 2008 10:39 pm
Posts: 583
There might be a problem with your graphics card driver that is causing this. If you are using integrated graphics card, I'd recommend updating your graphics card driver from your graphics card manufacturer site. We had server users who updated their graphics card driver from Intel's website and solved the issue. Also when reporting a problem, please make sure to specify your Operating System and graphics card manufacturer. You can find instructions on how to identify your graphics card on Windows XP here: http://wiki.secondlife.com/wiki/Help:Ho ... phics_card

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